Privacy Policy

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information, by the Ishara Foundation ("JinnTV") in connection with our services.

Contacting Us

If you have general questions about your account or how to contact customer service for assistance, please visit our online help center at [email protected]. For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact our Data Protection Officer/Privacy Office by email at [email protected]. The data controller of your personal information is Ishara Foundation. Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request

Collection of Information

We receive and store information about you such as:

• Information you provide to us: We collect information you provide to us which includes:
  • your name, email address, date of birth, and telephone number. We collect this information in a number of ways, including when you enter it while using our service or interact with our customer service
• Information we collect automatically: We collect information about you and your use of our service, your interactions with us and our advertising, as well as information regarding your network, network devices, and your computer. This information includes:
  • your activity on the JinnTV service, such as title selections, shows you have watched, and search queries;
  • details of your interactions with our customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us and your phone number;
  • device and software characteristics (such as type and configuration), connection information including type (wifi, cellular), statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;
  • information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). (See our "Cookies and Internet Advertising" section for more details.)

Use of Information

We use information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to manage member referrals, to process your registration, your orders and your payments, and to communicate with you on these and other topics. For example, we use such information to:
• determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations for movies and TV shows we think will be of interest to you, determine your ISP to support network troubleshooting for you (we also use aggregated ISP information for operational and business purposes), and help us quickly and efficiently respond to inquiries and requests;
• analyze and understand our audience, improve our service (including our user interface experiences and service performance) and optimize content selection, recommendation algorithms and delivery;
• communicate with you concerning our service so that we can send you news about JinnTV, details about new features and content available on JinnTV, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications, text message, and online messaging channels.

Access to Account and Profiles

• “Remember me” function: For ease of access to your account, you can use the "Remember me on this device" function when you log in to the website. This function uses technology that enables us to provide direct account access and to help administer the JinnTV service without requiring reentry of any password or other user identification when your browser revisits the service.
• Profiles: Profiles allow users to have a distinct, personalized JinnTV experience, built around the movies and shows of interest to them, as well as separate watch histories. Please note that profiles are available to everyone who uses the JinnTV account. Profile users may be offered the opportunity to add an email address, phone number or other information to the profile and will be provided with notice of collection and use at the time such information is requested (the Profile Privacy Notice applies).

Your Choices

Email and Text Messages. If you no longer want to receive certain communications from us via email or text message, simply click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.

Push Notifications. You can choose to receive mobile push notifications from JinnTV. On some device operating systems, you will be automatically enrolled in the notifications. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device's settings functionality to turn them off. We also offer push notifications on certain web browsers. If you agree to receive those notifications and subsequently decide you no longer wish to receive these notifications, you can use your browser’s settings to turn them off.

Interest-Based Ads. Interest-based ads are online ads that are tailored to your likely interests based on your use of various apps and websites across the Internet. We will make sure these ads are not contradicting our religious values and teachings. If you are using a browser, then cookies and web beacons can be used to collect information to help determine your likely interests. If you are using a mobile device, tablet, or streaming media device that includes a resettable device identifier, then that identifier can be used to help determine your likely interests. For your choices about interest-based ads from JinnTV, please see the "Cookies and Internet Advertising" section

Your Information and Rights You can request access to your personal information, or correct or update out-ofdate or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you. When you visit the "Account" portion of our website, you have the ability to access and update a broad range of information about your account, including your contact information, and various related information about your account (such as the content you have viewed and rated). You must be signed in to access the "Account" section. We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

Security We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

Favorable age Groups You should be more than 5 years of age to subscribe to the JinnTV service. In certain jurisdictions, the age of majority may be older than 12 years, in which case, you must satisfy that age in order to become a member. Due to the standard of content at Jinn TV, no content is obscene or contains indecent dialogues or discussions. We make sure anything that we produce creates value and spreads the message we intend to send out